Privacy
Your privacy.
What we keep, why, and for how long.
On this device
Your favorites, bag, language and currency, and the private links of orders you placed or opened are kept in your browser’s local storage. So is a sign-in to Track your order, for 30 days. None of it is an ORVIAN account, and none of it syncs between devices. You can clear it below.
When you order or send a request
We keep what you send so the ORVIAN team can deliver your order or answer you: your name and contact details, your delivery address for orders, your message and watch preferences, and any payment details you report (the sender’s name, a transfer reference or a transaction ID). Reference photos are resized, stripped of location data and kept privately for your request and future watch-sourcing reference until deleted. You can ask us to delete them. Temporary upload copies and abandoned uploads are cleaned up. Orders and requests stay with us until they’re handled and reviewed for deletion. Nothing is sent before you submit.
Emails
We email you only about your order or request: its confirmation, how to pay, receipts, codes to open your order and its updates. No newsletters, no marketing lists.
Who handles it with us
The site and its database are hosted by Vercel and Neon, and emails are delivered by Resend. Public watch images and private reference photos are stored with Cloudflare. Instagram opens only when you follow a link to it. Vercel Web Analytics measures visits, public pages, referring sites, countries and device types without analytics cookies. We exclude private order and tracking pages, query strings and form contents. Do Not Track and Global Privacy Control disable analytics. We do not use advertising trackers or session replay.
Your choices
Browsing, saving and the watch finder need no account, and the finder’s suggestions are worked out on your device. We never ask for card details. To see, correct or delete what we hold about you, message @official_orvian on Instagram.